Help & service
How ordering works at ALEF.
How do I order?
Add pieces to your bag and place the order, then send it to us from the confirmation page. We message you to confirm.
How do I pay?
Cash on delivery, the only payment method for now.
Delivery
We ship worldwide. Delivery fees and timing are confirmed with you when we confirm the order.
Exchanges & refunds
All sales are final: no exchange, no refund. Ask us anything before you order, on WhatsApp or by phone.
Caring for silk
Hand wash cold or dry clean. Dry flat in the shade. Iron on a low silk setting.
Colours in photos
Where a piece has no photo yet, we show a colour card: flat swatches of its colourway. Screens vary, so ask us if you want a closer look.